# Returns & Claims

12 articles

- [Handling Incorrect Item Claims](https://support.portless.com/en/articles/13611888-handling-incorrect-item-claims)
- [Handling Lost in Transit Orders for Core Countries](https://support.portless.com/en/articles/13611889-handling-lost-in-transit-orders-for-core-countries)
- [Creating a Reshipment Order for Missing/Incorrect/Damaged Items on Shopify](https://support.portless.com/en/articles/13611891-creating-a-reshipment-order-for-missing-incorrect-damaged-items-on-shopify)
- [Resolving Reports of Missing Items](https://support.portless.com/en/articles/13611893-resolving-reports-of-missing-items)
- [Investigating "Delivered Not Received" Issues](https://support.portless.com/en/articles/13611894-investigating-delivered-not-received-issues)
- [Understanding Return-to-Sender Orders](https://support.portless.com/en/articles/13611895-understanding-return-to-sender-orders)
- [Requesting Proof of Delivery](https://support.portless.com/en/articles/13611896-requesting-proof-of-delivery)
- [Returning items](https://support.portless.com/en/articles/13611897-returning-items)
- [Using the Shipment Issues Form](https://support.portless.com/en/articles/13611899-using-the-shipment-issues-form)
- [Reporting Damaged Shipments](https://support.portless.com/en/articles/13611901-reporting-damaged-shipments)
- [Handling Late in Transit Orders for Core Countries](https://support.portless.com/en/articles/14130431-handling-late-in-transit-orders-for-core-countries)
- [Reporting Shipment and Delivery Issues](https://support.portless.com/en/articles/15793868-reporting-shipment-and-delivery-issues)