Returns & Claims

12 articles

• Handling Incorrect Item Claims
• Handling Lost in Transit Orders for Core Countries
• Creating a Reshipment Order for Missing/Incorrect/Damaged Items on Shopify
• Resolving Reports of Missing Items
• Investigating "Delivered Not Received" Issues
• Understanding Return-to-Sender Orders
• Requesting Proof of Delivery
• Returning items
• Using the Shipment Issues Form
• Reporting Damaged Shipments
• Handling Late in Transit Orders for Core Countries
• Reporting Shipment and Delivery Issues