Receiving payouts from the Portless Referral Program

How referral fees are calculated, when payouts are issued, and what to set up before your first payment.

May 20, 2026

Table of contents

• Rate and cap
• Understand qualifying orders
• Payment schedule and minimum threshold
• Referral expiry
• How payouts are delivered
• FAQ

Once a brand you've referred starts shipping with Portless, your referral fees begin accruing automatically. You don't need to do anything to trigger a payout as Portless calculates and issues payments on a quarterly basis. This article covers how referral fees are calculated, when payouts are issued, and what you'll need to set up before your first payment is processed.

Rate and cap

Understand qualifying orders

An order qualifies if Portless has shipped it on behalf of your referred brand, issued an invoice, and received full payment for that invoice. The following order types do not qualify and are excluded from your balance:

• Refunded or cancelled orders
• Charged-back or disputed orders
• Fraudulent orders
• Orders for which Portless has not received full payment

Payment schedule and minimum threshold

Portless calculates accrued fees after each calendar quarter closes (March 31, June 30, September 30, and December 31) and issues payment within 30 days. If your balance for a quarter is below $250 USD, it is not paid out and carries over to the following quarter instead. There is no expiry on a carried-over balance, provided the referral itself remains active.

Referral expiry

If a referred brand generates less than $250 in fees in each of two consecutive calendar quarters, that referral automatically and permanently expires at the end of the second quarter. Once a referral expires, no further fees accrue for that brand, and any balance below the $250 payout threshold at the time of expiry is forfeited. Expiry is automatic and there is no appeal process.

How payouts are delivered

Payouts are made in USD via ACH or wire transfer. Before your first payment is issued, you will need to provide a valid payment method and completed tax documentation. The required form depends on your status:

• US persons: Form W-9
• Non-US individuals: Form W-8BEN
• Non-US entities: Form W-8BEN-E

Portless will request this documentation before processing your first payment. Payments will not be issued while you are in breach of the program terms. Portless is not responsible for currency exchange fluctuations or fees charged by your financial institution.

FAQ

For other questions about the program, see Portless Referral Program: FAQs

Info: Questions about a payout or payment method? Email referrals@portless.com