Understanding KYC Requirements for India Shipments | Portless Help Center
Understanding KYC Requirements for India Shipments
Learn what’s required to ship orders to India, when KYC verification is needed, and how to avoid customs-related delays.
May 4, 2026
Key concepts / Terms
KYC (Know Your Customer): A standard requirement by Indian customs to verify the recipient’s identity. This involves submitting a valid government-issued ID showing both date of birth and address.
Valid ID Documents (must show front and back):
- Aadhaar Card
- Voter ID
- PAN Card
- Passport
Process flow
The order is placed. The order is prepared for shipment and flagged as India-bound.
KYC verification required. If the recipient hasn’t submitted their KYC documents yet, we or our India-based logistics partner will request them.
KYC collection options:
- Option 1: The Recipient can directly email their KYC to kyc@morninglobal.com or contact support at cs.mgin@morninglobal.com.
- Option 2: You may collect the KYC from the recipient and forward it to our team promptly.
Submission review and clearance. Once received, the KYC is verified and used for customs clearance.
The order is delivered. Upon successful clearance, the shipment is released and delivered to the recipient.